Frequently Asked Questions

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Account

What is My Account?

Forgot Your Password? No Problem!

Oops! Forgot Your Login ID and Password?

Orders

How Can I Track My Order?

What Are the Ways to Place an Order with Chocola Paris?

What Information Do I Need to Provide to Submit an Order?

Customization

Can I Get a Product Customized?

Can I Place a Bulk Order with Product Customization?